Xiaogan city sets up 24-hour hotline platform for citizens during outbreak(1/13)

A patient with fever (L), who called the hotline "96120" for help, receives medical checks at Wolongxiang pulic health clinic at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

A staff member of hotline platform "96120" works at office at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Leng Cancan(L), a staff member of hotline platform "96120", checks call information with her colleague Zhu Hantao at office in Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Xu Yunzhen, vice president of Wolongxiang pulic health clinic, gets a message via his mobile phone from hotline "96120" at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Staff members of hotline platform work at office in Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Qin Xinghui, a community instructor for virus control, carries a bag containing necessities from a local resident who called hotline "96120" to transit it to family at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Qin Xinghui, a community instructor for virus control, heads to a citizen's home as soon as he received the information from hotline platform "96120", at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Qin Xinghui(L), a community instructor for virus control, arrives at a citizen's home who called hotline "96120" for help, at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Xu Yunzhen, vice president of Wolongxiang pulic health clinic(L), leads a patient with fever to the clinic to do preliminary medical check at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

He Wei, a staff member of hotline platform "96120", answers a call and records imformation at the office in Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Xia Yan, a staff member of hotline platform "96120", sorts out call imformation to be reported to superior departments at office in Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Xu Yunzhen, vice president of Wolongxiang pulic health clinic, holds his mobile phone to receive messages from hotline "96120" at Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)

Staff members of hotline platform "96120" work at the office in Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)