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    Tesla accused of discriminating consumers outside Beijing, Shanghai  

    特斯拉被指歧視京滬以外客戶 內(nèi)蒙車主怒砸新車

    今年4月末,美國特斯拉汽車正式進入中國。“高大上”的純電動汽車很快成為中國“土豪”和精英爭搶的“玩具”。特斯拉在中國熱銷的同時,問題也接踵而至。提車難、充電難讓中國“特粉”愛恨交加。一些北京、上海以外的特斯拉客戶為了能盡快提到愛車,多次與特斯拉交涉,并趁機集體行動圍堵特斯拉汽車公司CEO埃隆 馬斯克。交涉未果后,有“特粉”因愛生恨,干脆在提到新車的那一刻,砸車以示抗議。[查看全文]
    2014-07-09 09:42 Ecns.cn Web Editor: Gu Liping
    1
    Yu took a wrench and smashed the front windshield of the vehicle.

    Yu took a wrench and smashed the front windshield of the vehicle.

    (ECNS) -- US electric car maker Tesla has been accused of discriminating against Chinese customers who don't live in Beijing or Shanghai, as those customers' orders have been repeatedly delayed, the China Economic Weekly has said.

    Yu Xinquan, an e-commerce entrepreneur from the northern Chinese region of Inner Mongolia, said he prepaid 250,000 yuan ($40,300) and ordered the electric vehicle last September in Beijing, with a promise that he will receive the vehicle with the first batch of customers.

    But in March, he discovered his vehicle had yet to be manufactured in the US, even as Tesla commenced delivering cars to customers in Beijing and Shanghai.

    Yu was not alone in Tesla's breaching the principle of "first come, first served." Availability was limited to Beijing and Shanghai customers, due to the lack of service centers and charging stations.

    Yu and 22 other customers on the waiting list launched a protest against Tesla in April. After hearing from their attorney, Tesla agreed to produce vehicles for them, but demanded they sign a contract to waive their right to lodge complaints.

    Disgruntled customers met with Tesla Chief Executive Elon Musk on April 21, who apologized and promised to deliver cars after local service centers are set up, which meant a longer wait.

    On June 17, Yu said he was told that his Model S would be delivered, but one day later Tesla said the vehicle was seized by Tianjin customs and the delivery would be further delayed.

    Tesla suggested Yu take a brand-new car from its showroom, which Yu said was a display model. Finally, minutes after taking delivery of a white Tesla Model S in Beijing on June 27, Yu took a wrench and smashed the front windshield of the one million yuan ($173,600) vehicle.

    It's a protest against the company, Yu said in an interview. "Tesla should make efforts to respond to our complaints."

    Zong Yi, another businessman in Guangzhou who received one of the first batches of Tesla vehicles in Beijing, faced the problem of driving it back to Guangzhou. Tesla made little progress in setting up a charging network, he said.

    He made his way back by buying 20 charging poles and giving them to hotels that would offer free electricity.

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